Privacy Policy

PRIVACY POLICY

Progressive Click understands that your privacy is important to you. We are committed to protecting the privacy of your personally-identifiable information as you use this website. This Privacy Policy tells you how we protect and use information that we gather from you. By using this website, you consent to the terms described in the most recent version of this Privacy Policy. You should also read our Terms of Use to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website. “We,” “our” means Progressive Click and its affiliates. “You,” “your,” visitor,” or “user” means the individual accessing this site.

PERSONAL AND NON-PERSONAL INFORMATION

Our Privacy Policy identifies how we treat your personal and non-personal information.

WHAT IS NON-PERSONAL INFORMATION AND HOW IS IT COLLECTED AND USED?

Non-personal information is information that cannot identify you. If you visit this web site to read information, such as information about one of our services, we may collect certain non-personal information about you from your computer’s web browser. Because non-personal information cannot identify you or be tied to you in any way, there are no restrictions on the ways that we can use or share non-personal information.

WHAT IS PERSONAL INFORMATION AND HOW IS IT COLLECTED?

Personal information is information that identifies you as an individual, such as your name, mailing address, e-mail address, telephone number and fax number. We may collect personal information from you in a variety of ways: • When you send us an application or other form • When you conduct a transaction with us, our affiliates, or others • When we collect information about in you in support of a transaction, such as credit card information • In some places on this website you have the opportunity to send us personal information about yourself, to elect to receive particular information, to purchase access to one of our products or services, or to participate in an activity. As of May 24th, 2018, we retain data in Infusionsoft/Keap.

ARE COOKIES OR OTHER TECHNOLOGIES USED TO COLLECT PERSONAL INFORMATION?

Yes, we may use cookies and related technologies, such as web beacons, to collect information on our website. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you register with us, a cookie helps Progressive Click to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same Progressive Click website, the information you previously provided can be retrieved, so you can easily use the features that you customized. A web beacon is a small graphic image that allows the party that set the web beacon to monitor and collect certain information about the viewer of the web page, web-based document or e-mail message, such as the type of browser requesting the web beacon, the IP address of the computer that the web beacon is sent to and the time the web beacon was viewed. Web beacons can be very small and invisible to the user, but, in general, any electronic image viewed as part of a web page or e-mail, including HTML based content, can act as a web beacon. We may use web beacons to count visitors to the web pages on the web site or to monitor how our users navigate the website, and we may include web beacons in e-mail messages in order to count how many messages sent were actually opened, acted upon or forwarded.

Third party vendors also may use cookies on our website. For instance, we may contract with third parties who will use cookies on our website to track and analyze anonymous usage and volume statistical information from our visitors and members. Such information is shared externally only on an anonymous, aggregated basis. These third parties use persistent cookies to help us to improve the visitor experience, to manage our site content, and to track visitor behaviour. We may also contract with a third party to send e-mail to our registered (users/members).

To help measure and improve the effectiveness of our e-mail communications, the third party sets cookies. All data collected by this third party on behalf of Progressive Click is used solely by or on behalf of Progressive Click and is shared externally only on an anonymous, aggregated basis. From time to time we may allow third parties to post advertisements on our website, and those third-party advertisements may include a cookie or web beacon served by the third party. This Privacy Policy does not cover the use of information collected from you by third party ad servers. We do not control cookies in such third party ads, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad. We will not share your personal information with these companies, but these companies may use information about your visits to this and other websites in order to provide advertisements on this site and other sites about goods and services that may be of interest to you, and they may share your personal information that you provide to them with others.

You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the Progressive Click websites you visit.

HOW DOES PROGRESSIVE CLICK USE PERSONAL INFORMATION?

Progressive Click may keep and use personal information we collect from or about you to provide you with access to this web site or other products or services, to respond to your requests, to bill you for products/services you purchased, and to provide ongoing service and support, to contact you with information that might be of interest to you, including information about products and services of ours and of others, or ask for your opinion about our products or the products of others, for record keeping and analytical purposes and to research, develop and improve programs, products, services and content.

Personal information collected online may be combined with information you provide to us through other sources. We may also remove your personal identifiers (your name, email address, social security number etc). In this case, you would no longer be identified as a single unique individual. Once we have de-identified information, it is non-personal information and we may treat it like other non-personal information. Finally, we may use your personal information to protect our rights or property, or to protect someone’s health, safety or welfare, and to comply with a law or regulation, court order or other legal process.

You may edit your PII through the bottom of our emails via the “Click here to update your info” hyperlinked text.

DOES PROGRESSIVE CLICK SHARE PERSONAL INFORMATION WITH OTHERS?

We will not share your personal information collected from this website with an unrelated third party without your permission, except as otherwise provided in this Privacy Policy. In the ordinary course of business, we may share some personal information with companies that we hire to perform services or functions on our behalf. In all cases in which we share your personal information with a third party for the purpose of providing a service to us, we will not authorize them to keep, disclose or use your information with others except for the purpose of providing the services we asked them to provide.

We will not sell, exchange or publish your personal information, except in conjunction with a corporate sale, merger, dissolution, or acquisition. For some sorts of transactions, in addition to our direct collection of information, our third party service vendors (such as credit card companies, clearing houses and banks) who may provide such services as credit, insurance, and escrow services may collect personal information directly from you to assist you with your transaction. We do not control how these third parties use such information, but we do ask them to disclose how they use your personal information before they collect it.

If you submit a review for a third party (person or business) using our Facebook Fan Review Application, during the submission process we ask your permission to gather your basic information (such as name and e-mail address) which we then share with the third party for whom you are submitting the review. We may be legally compelled to release your personal information in response to a court order, subpoena, search warrant, law or regulation.

We may cooperate with law enforcement authorities in investigating and prosecuting web site visitors who violate our rules or engage in behaviour, which is harmful to other visitors (or illegal). We may disclose your personal information to third parties if we feel that the disclosure is necessary to protect our rights or property, protect someone’s health, safety or welfare, or to comply with a law or regulation, court order or other legal process. As discussed in the section on cookies and other technologies, from time to time we may allow a third party to serve advertisements on this website.

If you share information with the advertiser, including by clicking on their ads, this Privacy Policy does not control the advertisers use of your personal information, and you should check the privacy policies of those advertisers and/or ad services to learn about their use of cookies and other technology before linking to an ad.

HOW IS PERSONAL INFORMATION USED FOR COMMUNICATIONS?

We may contact you periodically by e-mail, mail or telephone to provide information regarding programs, products, services and content that may be of interest to you. In addition, some of the features on this website allow you to communicate with us using an online form. If your communication requests a response from us, we may send you a response via e-mail. The e-mail response or confirmation may include your personal information. We cannot guarantee that our e-mails to you will be secure from unauthorized interception.

HOW IS PERSONAL INFORMATION SECURED?

We have implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorized personnel and third party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Despite these precautions, we cannot guarantee that unauthorized persons will not obtain access to your personal information.

PUBLIC DISCUSSIONS

This site may provide public discussions on various business valuation topics. Please note that any information you post in these discussions will become public, so please do not post sensitive information in the public discussions. Whenever you publicly disclose information online, that information could be collected and used by others. We are not responsible for any action or policies of any third parties who collect information that users disclose in any such forums on the web site. Progressive Click does not agree or disagree with anything posted on the discussion board. Also remember that you must comply with our other published policies regarding postings on our public forums.

HOW CAN A USER ACCESS, CHANGE, AND/OR DELETE PERSONAL INFORMATION?

You may access, correct, update, and/or delete any personally-identifiable information that you submit to the website. You may also unsubscribe from mailing lists or any registrations on the website. To do so, please either follow instructions on the page of the website on which you have provided such information or subscribed or registered or contact us at connect@thevirtualedge.com

CHILDREN’S PRIVACY

Progressive Click will not intentionally collect any personal information (such as a child’s name or e-mail address) from children under the age of 13. If you think that we have collected personal information from a child under the age of 13, please contact us at connect@thevirtualedge.com.

CHANGES

Progressive Click reserves the right to modify this statement at any time. Any changes to this Privacy Policy will be listed in this section, and if such changes are material, a notice will be included on the homepage of the website for a period of time. If you have any questions about privacy at any websites operated by Progressive Click or about our website practices, please contact us at connect@thevirtualedge.com

WOOCOMMERCE

We collect information about you during the checkout process in our store.

WHAT WE COLLECT AND STORE

While you visit our site, we will track:

  • Products you have viewed: we will use this to, for example, show you products you’ve recently viewed
  • Location, IP address and browser type: we will use this for purposes like estimating taxes and shipping
  • Shipping address: we will ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!

When you purchase from us, we will ask you to provide information including your name, billing address, shipping address, e-mail address, phone number, credit card/payment details and optional account information like username and password. We will use this information for purposes, such as, to:

  • Send you information about your account and order
  • Respond to your requests, including refunds and complaints
  • Process payments and prevent fraud
  • Set up your account for our store
  • Comply with any legal obligations we have, such as calculating taxes
  • Improve our store offerings
  • Send you marketing messages, should you choose to receive them

If you create an account, we will store your name, address, e-mail and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for five years for tax and accounting purposes. This includes your name, e-mail address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

WHO ON OUR TEAM HAS ACCESS

Members of our team have access to the information you provide us with. For example, both Administrators and Managers can access:

  • Order information like what was purchased, when it was purchased and where it should be sent and
  • Customer information, like your name, e-mail address, and billing and shipping information.

Our team members have access to this information to help fulfil orders, process refunds and support you.

WHAT WE SHARE WITH OTHERS

We share information with third parties who help us provide services, fulfil our orders and provide store services to you; for example —

  • InfusedWoo: Helps us apply a tag to your order that communicates with Infusionsoft/Keap so that we can track our sales externally.
  • Infusionsoft/Keap: We use Infusionsoft/Keap to send you an invoice for your purchase and manage our e-mail services from there.

PAYMENTS

We accept payments through the payment providers listed below. When processing payments, some of your data will be passed on to PayPal or Stripe, including information required to process or support the payment, such as the purchase total and billing information.

WHAT DATA IS COLLECTED

Information shared with a payment provider to process payments includes:

  • Name
  • E-mail Address
  • Phone Number
  • City/State/Zip
  • Unique Payment Identifier
  • Payment Provider Identifier

WOOCOMMERCE SUBSCRIPTIONS

By using WooCommerce Subscriptions, you may be storing personal data and depending on which third-party payment processors you use to take subscription payments, you may be sharing personal data with external sources.

WHAT WE COLLECT AND STORE

For the purposes of processing recurring subscription payments, we store the customer’s name, billing address, shipping address, e-mail address, phone number and credit card/payment details.

LEARNDASH

This sample language includes the basics around what personal data your LMS may be collecting, storing and sharing, as well as who may have access to that data. We collect information about you during the course of the purchase process (PayPal, Stripe, and/or 2Checkout), as well as information relating to your course progression and quiz performance.

WHAT WE COLLECT AND STORE

When you purchase from us, we will ask you to provide an e-mail address. We will use this information for purposes, such as, to:

  • Send you information about your account and order
  • Create your account for our Learner Management System

If you register a free account then we will store your e-mail address.

We store information about you for as long as your account exists.

We store course progress, including completion status, quiz scores, assignments and/or essay submissions, if applicable.

We will also store comments on courses, lessons, topics, assignments and essays, should you choose to leave them.

WHO ON OUR TEAM HAS ACCESS

Members of our team have access to the information you provide us with. For example, both Administrators and Managers can access:

Order information, such as your enrolled courses, course progress and username / e-mail address.

Any additional information added in your WordPress User Profile can also be visible to the administrator(s).

WHAT WE SHARE WITH OTHERS

We share data with:

  • Memberium
  • Infusionsoft/Keap

We share information with third parties who help us provide services, fulfil our orders and provide store services to you; for example —

  • Memberium is used as the integration between WordPress and Infusionsoft/Keap to have tags applied based on the progress of a person in the stage or life cycle of their e-learning journey which helps us, in return, to track where we can improve on our content. This means that we can see where people are struggling and we can look into the content we provide to possibly find better solutions to improve our user experiences on our learning platform.
  • Infusionsoft/Keap helps us communicate with our clients individually, where we can find out where they are at in our courses and what they like and dislike and to get overall information to them quicker!

Note: If you need to remove your account details, please contact us by sending an e-mail with the subject:DATA ERAZURE REQUEST to connect@thevirtualedge.com